If you worked on a thread but weren't notified of payment, it is possible that one of the following happened:
1. you did not submit the work within the deadline and another SpoolSmith finished the assignment.
2. you entered data into a webform or uploaded a file but did not finish the submission process by clicking the large submit button on your thread.
3. the thread was sent back for revision but was not completed within the deadline.
4. the thread submission was rejected.

If you require more information, tech support would require the URL of the specific thread you worked on in order to further investigate.